To be able to use the paratransit service, you must fill out an application form. This form is available at the office of the Transport adapté pour nous Inc.

Your file is then submitted to the eligibility committee for approval. This committee is comprised of two representatives for disabled people, one representative for the Régie régionale de la santé et des services sociaux and one officer representing the participating municipalities.

The eligibility committee must base all its decisions on the admittance criteria which are governed by the Québec Ministère des Transports.

Any decision must be returned within a maximum period of 45 days.